FAQs - Questions & answers
I want to install the MacJack app. Where can I get it?
All you have to do is enter MacJack in the search section of the Play store for Android phones or the Apple store for iPhone users.
I would like to order a café+co chip. Where can I get it from?
You can order the café+co chip from all our sites and also collect it there. Unfortunately, it is not possible to send the chips.
We would like to change our plastic cups to paper ones. Is that possible?
Of course, you can also use paper cups in your machine. For this, please contact your customer adviser or send us a brief communication, and we will contact you.
The vending machine took the money without issuing the product. How do I get my money back?
Please contact the customer service team on tel.: +381 (0)66 5888888 then we will immediately work on getting your money back!
How many calories does the hazelnut cappuccino have?
Is there alcohol in the Irish coffee?
Everything you need to know about our Irish coffee is here.
Where can I order more coffee?
Please feel free to order here.